Internal Communications

One of the hallmarks of an effective organization is clear and compelling communications with stakeholders. At key times – especially when an organization is in the public spotlight – it is essential to ensure that everyone who matters is kept informed and feels they are part of a team. We work with clients to develop tools – from Web and email newsletters to direct mail – that enable them to communicate successfully with a variety of audiences. Internal communications are essential during a crisis, but also are an important ongoing function even when the company is not in the spotlight.

We have worked with clients to develop effective internal communication programs that reach each internal audience – board members, employees, tenants, donors, and other stakeholders – in a way that ensures consistency and support, and builds momentum. Keeping employees apprised of company news, earnings reports and other information can help to stimulate innovation, boost morale and increase loyalty – in both strong and weak economic climates. We work with clients to develop strategies to engage, motivate, and inform employees and prospective employees.